Coronavirus update. Information about COVID-19 and what we're doing to keep the Mayo community safe. Learn more

Coronavirus Update

Currently only medically necessary personnel are permitted on campus; all other visitors are restricted from entry.

June 16, 2020

Planning for Outdoor Visitation During Pandemic

As the global outbreak of COVID-19 continues to unfold, please be assured that the health and safety of our residents and team members remain our number one priority. Mayo Healthcare takes our responsibility to support seniors and their family seriously and we are committed to continuing to do so during this time.

Vermont’s State of Emergency continues to be in effect; however, we are anticipating that Governor Scott will authorize limited nursing home visitation in controlled, outdoor setting. Currently, the interior of the facility remains restricted to medically essential personnel.

While we remain focused on prevention, we also look to reunite family members and residents with scheduled outdoor visitation as part of our pandemic response and re-opening plan.

When authorized, we expect the following conditions and safeguards to be included in the forthcoming guidance:

  • Visitations are limited to controlled outdoor setting
  • Visitations must be scheduled, and the visitors pre-screened
  • Contact Tracing will require some demographic information as part of the pre-screening
  • Visitors are required to provide and wear personal protective equipment (PPE)
  • Visitations are limited to two pre-screened visitors per visit
  • Visitations will be in 20-minute increments with disinfecting between each visit
  • Visitations will be scheduled on Tuesdays and Thursdays from 1:30-4:30PM
  • Residents are recommended to wear a facemask
  • Out of state visitors must comply with current self-quarantine requirements
  • Frequency and duration may be limited due to staffing requirements
  • Families are initially limited to one visit per week to accommodate all residents
  • Social distancing requirements of six feet remain in effect
  • Staff will be on hand to respectfully monitor safeguards
  • Continued adherence to these criteria will help to ensure residents, staff and loved ones remain safe.

As we all adjust to the “new normal,” we wanted to express our appreciation to the steadfast dedication of our staff and understanding of our residents and families.

All Activities and Information are Subject to Change due to weather or other unforeseen events.

April 17, 2020

As of today, Mayo Healthcare has zero confirmed cases of COVID-19 among our staff and residents. There are currently confirmed cases in Washington County; therefore the Mayo Healthcare campus remains closed to visitors. Families are encouraged to schedule Skype and Facetime calls with loved ones by emailing our Activity Department.

We request that family refrain from visiting with residents at the windows for reasons of both dignity and infection prevention. We also request that items not be dropped off for residents (i.e. food, books, etc.) unless specifically requested by the staff. These additional actions are necessary to mitigate the possible transmission of the virus from the community into the Mayo campus.

The Mayo Healthcare campus remains open only to medically essential and operational staff. We are very grateful for our dedicated staff who continue to report to work every day in support of our mission. We continue to adhere to strict monitoring of staff each shift through enhanced screening and temperature readings. Any staff member who has even mild symptoms is screened by nurses and restricted from working.

Mayo Healthcare is closely monitoring the ongoing COVID-19 pandemic. As the situation continues to change rapidly, our top priority remains the health, safety, and well-being of our community, residents, and staff. We are planning for several contingency scenarios and taking decisive, informed action to limit the spread of COVID-19 while ensuring the continuity of our mission.

Mayo Healthcare has established a secured quarantine area for residents and staff should the need arise. Each of the eight isolation rooms has been modified specifically to prevent the spread of the COVID-19 virus. The rooms are separated from other portions of the facility and include new environmental measures to safeguard against transmission, including special microbial paint which kills viruses within two minutes of contact, and replaced flooring for easy disinfection and cleaning. We have also taken measures to improve ventilation in key areas to shorten the time it takes to remove respiratory droplets from the air. We have purchased a plasma air filtration system with an estimated operational start date of May 2020.

As the pandemic progresses, we will continue to take appropriate measures to protect the health of our community. We are staying in close contact with the CDC as this situation changes and will continue to ensure our practices are consistent with the most up-to-date information. We will continue to update the community regularly to keep you informed of additional measures.

We’re grateful to you, our family members and community. The effects of COVID-19 will be far reaching and in response, we all need to think sensibly and empathetically. To combat COVID-19, we will continue to have to revise our operations. However, we continue to work with the CDC, Department of Health, and medical professionals, virtually and by telemedicine sessions. By following the latest trusted science and leading with our hearts, we will get through this together.

Timothy McAdoo, LNHA, FACHA
Executive Director/Administrator

March 18, 2020

Following Governor Scott’s declaration of a state of emergency yesterday, we recognize people are concerned about the Coronavirus disease (COVID-19), and we wanted to notify the community about actions we are undertaking at Mayo Healthcare in response to COVID-19.  Currently, only medically necessary personnel are permitted on campus; all visitors are restricted from entry.  Although Mayo Healthcare and Residential Care have no presumed or confirmed cases of the virus, we are taking extra precautionary methods to ensure the safety of our residents, staff, and community.

Below are some of the actions our staff is taking to ensure a clean and safe environment for all.  We will continue to refine and add to these efforts as additional guidance is available.

  • Our housekeeping team are following our strong cleaning procedures of resident rooms, common spaces and have increased the cleaning of high traffic areas.  We have many products, ranging from germicidal that prevent infection to disinfectant sprays that kill biological contaminants to diluted bleach, following the Centers for Disease Control and Prevention (CDC) guidelines.  Our team is especially focused on “high-touch” areas, such as railings, drinking fountains, faucets, and doorknobs. We are also regularly checking to ensure that all soap and hand-sanitizing dispensers are filled and available for use.
  • Our food service team is taking extra precautions in our kitchen and dining room(s).  In addition to our current cleaning and sanitizing procedures, we have trained our staff to use a disinfectant spray that destroys several viruses within 30 seconds; this product will be used before meal service.  We are reviewing proper handwashing techniques with all staff and are providing additional hand sanitizer for residents’ use as appropriate.
  • Our nursing team is working with residents and staff to quickly treat illnesses and recommend appropriate actions.  All staff are screened when reporting for duty, this includes a four-part questionnaire, and recording the temperature.  Any staff with a temperature above a 99.5 degree, are assessed by the Infection Preventionist, and sent home as appropriate.
  • Our transportation staff are cleaning all vehicles before and after use with approved cleaning solutions. They are especially focusing on “high-touch” areas, like handrails, door handles, seats, and flat surfaces. All staff have been advised on proper hand-washing techniques.
  • Our activity staff is keeping residents and families connected digitally through Skype and Facetime. Our Skype address is Mayohcnorthfield.  Please email Vicki Slocum, Activity Director for more details.

The health and safety of our residents and staff remain our top priority.  We are communicating regularly with State and Federal officials in regard to COVID-19.  At this time, we have cancelled all community events, including the Taste of Maple. We will contact you with updates as the situation evolves.


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